August 2024 update: We are currently only able to offer limited print services as we reconfigure our printing options. Please ask a librarian in our Reference department, located on the second floor, for more details. We apologize for the inconvenience.
PC Reservation is a software program which schedules your computer time and manages printing.
FREQUENTLY ASKED QUESTIONS 4/2016
SCHEDULING
How do I get on a computer? You can sign in at a computer, or during busy times, at the Reservation Station. Type in your library card barcode number and your PIN number.
If all computers are busy, a receipt will print indicating next available time and computer station number.
I have a library card, but I don’t have it with me. Can you look up my number? No. The system is intended to be self-service, and staff involvement is then counterproductive. We will give you a guest pass instead.
What is my PIN number? It should be the last 4 digits of your home phone number.
May I use my ALT ID? No. Only library barcode and PIN numbers will be accepted.
What is the time limit? The time limit for Internet computers is 60 minutes.
May I use the computer more than once a day? PC usage is limited to two (2) sessions per day in order to be as equitable as possible to all patrons who need to use a computer during open library hours.
May I use up someone else’s time if they don’t use it all? No. Time limits are in place in order to provide equitable access to all patrons who need to use a computer during open library hours.
May I leave the computer for a minute without someone taking it? Yes. You will be able to “lock” the computer if you need to excuse yourself for a moment. Use the “Hide My Screen” function.
If I am running late, will I lose my time slot? A 10-minute grace period is allowed for you, but you will not get a full 60-minute session if you are late.
Will my valid SAILS library card work if I am not from Attleboro? Yes.
I don’t have a library card in this network. May I use a computer? Yes. Massachusetts residents may apply for a library card after showing proof of address. Guest passes are available for out–of–state residents on a limited basis.
May I reserve time over the phone or remotely? No. It is a self-serve, in-person system only.
How far in advance may I make a reservation? We do not allow advance reservations.
Does PC Reservation track where I go on the Internet, or control which web sites I can go to? No. PC Reservation is used as a scheduling tool only.
PRINTING
August 2024 update: We are currently only able to offer limited print services as we reconfigure our printing options. Please ask a librarian in our Reference department, located on the second floor, for more details. We apologize for the inconvenience.
How do I print? Choose “Print.” (Use “Print Preview” if you want to choose which pages will print.) Enter a job name on the blue pop-up screen. For easier printing, use the same name for all print jobs.
Is there a charge for printing? Yes, black-and-white printing is $.20 per page. Color printing is $.40 per page. Scanning to a USB is $.05 per page.
Do I pay for every page I print? Yes. In the “File” menu, use “Print Preview” to choose the pages that will print.
Where do I pay? All printing and payment is done from the central printer. Coins (no pennies, please!) or $1 or $5 bills may be put into the coin box. Pages will not print until money is paid. Cash only, please. Printing costs cannot be added to your library account.
May I download instead of printing? Yes, you may download to a flash drive. Results can also be e-mailed if you have an e-mail account with an online provider (e.g., Gmail, Yahoo, etc.).
