Public computers

PC Reservation is a software program which schedules your computer time and manages printing.

FAQ’s             12/2014                                                                                                                                                                                  

Scheduling

How do I  get on a computer?  You can sign in at a computer, or during busy times, at the Reservation Station. Type in your library card barcode number and your PIN number.

If all computers are busy, a receipt will print indicating next available  time and computer station number.

I  have a library card but I don’t have it with me.  Can you look up my number?  No.  The system is intended to be self-service, and staff involvement is then counter-productive.

What is my PIN number?  The last 4 digits of your  home phone number.

Can I use my ALT ID?  No, only barcode and PIN numbers will be accepted.

What is the time limit?  The time limit for Internet computers is 60 minutes.

Can I use the computer more than once a day?  PC usage is 2 sessions per day.

Can I use up someone else’s time?  No.  Time limits are enforced  to provide equal and fair access.

Can I leave the computer for a minute without someone taking it?  Yes.  You will be able to “lock” the computer if you need to excuse yourself for a moment.

If I am running late, will I lose my time slot?  A 10 minute grace period is allowed, but you will  not get a full 60 minute session if you are late.

Will my valid SAILS library card work if I am not from Attleboro?  Yes.

I don’t have a library card in this network.  Can I  use a computer?  Yes. Massachusetts residents may apply for a library card after showing proof of address.  Out-of-state patrons must show a license.

Can I reserve time over the phone or remotely?  No, it is a self-serve in person system only.

How far in advance can I make a reservation? No advance reservations are allowed.

Does PC Reservation track where I go on the Internet, or control which web sites I can go to?  PC Reservation is used as a scheduling tool only.

 

Printing

How do I print?  Choose “Print”. ( Use “Print Preview” if you want to choose which pages will print.) Enter a job name on the blue pop up screen. For easier printing, use the same name for all print jobs.

Is there a charge for printing?  Yes,  printing is .20 per page for black and white.  Color printing is .40 per page. Scanning to a USB is .05/page.

Do I  pay for every  page I  print?  Yes.  In the “File” menu, use “Print Preview” to choose  the  pages that will print.

Where do I pay?  All printing and payment is done from the central printer location. Coins (no pennies please!), $1, or $5 bills can be put into the coin box.  Pages will not print until money is paid.  Printing costs can not be added to your library account.

Can I download instead of printing?  Yes, you can download to a flash drive.  Results can also be e-mailed if you have an e-mail account with an online provider.

 

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